It has been 6 months since NWPS officially became part of the Raymond James family of companies, and consistent with our initial messaging, it has been business as usual. NWPS continues to welcome new clients monthly, continues to adhere to our "no solicitation" policy of either plan sponsors or participants and has no plans to introduce Raymond James products or advisors to our clients. We have not changed our service model nor reduced staff. On the contrary, we have increased headcount over the last 6 months. We are also in the midst of an IT transition which will further enhance our cybersecurity capabilities and add more layers of protection for our clients and their participants. More visibly, we have rolled out and (already) enhanced a new retirement readiness tool on the participant website called iJoin. We're getting great feedback from participants. We have found that once a participant goes through the experience, they often return multiple times to review and tweak their retirement strategy —- which is exactly what we like to see. We've also added nearly two dozen short, BrainShark-like videos on everything from The Power of Compounding to The Cost of Waiting. Take a preview here. More enhancements in
NWPS is pleased to announce the appointment of Mike Cohen as Director of Advisor Relations. Mr. Cohen comes to NWPS with over 15 years of retirement industry experience having held senior positions with Charles Schwab Trust Bank, The Standard and TRI-AD. In this newly created role, Mike will focus on managing NWPS’ strategic relationships including with leading wirehouses, independents, RIAs, money managers and custodians. “Mike’s extensive experience working with retirement plan professionals and home office leaders makes him uniquely qualified to serve as a resource for our business partners and their clients,” remarked Tim Wulfekuhle, President & CEO of NWPS. “He is an authentic, seasoned relationship manger and we are thrilled to welcome Mike to our team.” Mike received his bachelor’s degree from the University of Colorado. He holds the FINRA Series 7 and 63 licenses and is an Accredited Investment Fiduciary with Fi360.
The idea that a recordkeeper should “monetize” participants is appalling. George and Abigail Revoir of AMRev Consulting, writing in the November 4th 2020 edition of RPA Convergence opine on recordkeeper consolidation and the ever widening gap between mega and midsize providers. No question there is revenue pressure in our business, but one comment in their otherwise satisfactory analysis of this trend stopped us in our tracks. The end game, says the Revoirs, is to “monetize the participants.” Monetize the participants? How appalling! What plan sponsor wants to hear that in a “finals” presentation! “Mr. Plan Sponsor, we offer X, Y and Z services, but what we’re really after is access to your employees to upsell them non-plan related products and services.” Which CFO is OK providing 100% of employees’ personally identifiable information to an organization that will use it to “monetize” her employees? Be assured, it is quite possible to profitably serve plan sponsors and their participants with accurate, responsive and innovate recordkeeping without having to view participants as piggy banks. NWPS has been doing it for 26 years and we are certainly not the only ones. And let’s not forget the current discussion over who really owns the participant data
Why intelligent minds like Steve Jobs and Elon Musk reject silos. NWPS competes with the largest of 401(k) vendors. We frequently go up against Vanguard, Fidelity, Empower and the others. While there are many facets to our story, a differentiating one is that NWPS does not have departments or “silos” for different processes (e.g. the document department, the compliance group, the year-end services division, the distribution unit). Rather, each client is assigned a dedicated team with a lead consultant responsible for all aspects of plan operations. There are no silos at NWPS with robotic employees performing repetitive tasks. It has been this way since our founding in 1994. Little did we know that Steve Jobs and Elon Musk have publicly endorsed our service model! Writing for Inc.com, author and leadership expert Justin Bariso recounts how both Jobs and Musk rejected silos that “create an us vs. them mentality.” The cost of this divisive model increases as a company grows. In an organization with functional silos, each department has its own set of success metrics, often not aligned with other departments. Each silo ends up attempting to curry the favor of management by hitting their own goals, frequently at the expense
The IRS issued new dollar limitations that are applicable to qualified retirement plans for plan years beginning in 2021 (except for the 401(k) deferral limit and Catch-Up Contribution limit, which apply on a calendar year basis). Some of the most commonly noted limitations are as follows: The limit on contributions by employees who participate in 401(k)s, 403(b)s, most 457 plans and the federal government’s Thrift Savings Plan remains unchanged at $19,500. The catch-up contribution limit for employees age 50 and older who participate in these plans remains unchanged at $6,500. The limitation for defined contribution (DC) plans under Section 415(c)(1)(A) (annual additions) has been increased for 2021 to $58,000 from $57,000. The limitation used in the definition of “highly compensated employee” under Section 414(q)(1)(B) remains unchanged at $130,000. The limitation on the annual benefit under a defined benefit plan under Section 415(b)(1)(A) remains unchanged at $230,000. Details on these and other retirement-related cost-of-living adjustments for 2021 can be found here, and are in IRS Notice 2020-79.
Proposed class action lawsuits by retirement plan participants against their own employers are on track for a fivefold increase between last year and this year, according to a Bloomberg Law analysis. Sixty-five class action suits have been filed so far in 2020 and many of these suits are for excessive fees and/or the use of overpriced share classes. Several employers have been sued multiple times (e.g. Quest Diagnostics, Cerner Corp, Omnicom Group). Startlingly, some of the employers are large money management and plan recordkeeping firms (e.g. INVESCO, Goldman Sachs, BlackRock, Mutual of Omaha, Fidelity – multiple times). Talk about a fox guarding the hen house!Moreover, these lawsuits are being brought against smaller plans (e.g. Greystar Management Services - $188M plan) and to other participant driven plans like 403(b)s (e.g. Mercy Health, University of Miami). After all, ERISA and the duty to pay only reasonable fees applies equally to qualified plans of all sizes and flavors. Sure, many of these lawsuits can be explained by the fact that the case law is maturing (providing a blue print for action) and that participants are more knowledgeable and attuned to fees now that the expense curtain has been pulled back somewhat. Today, there
July 13, 2020 - SEATTLE, WA. (BUSINESS WIRE)—NWPS announced today that Shanley Johndrow has been hired as Vice President of Client Services for the Mill Creek, WA office. Johndrow will be responsible for developing and leading a team of dedicated retirement plan professionals who work directly with plan sponsors, advisors and attorneys to provide high touch, consultative, reliable service. Johndrow joins NWPS with more than 30 years of retirement plan experience with Standard Retirement Services and predecessor companies. Most recently Johndrow served as AVP, Plan Services for The Standard. “I am excited to welcome Shanley to the team,” said Tim Wulfekuhle, President and CEO of NWPS. “She adds leadership depth to our Mill Creek Office and management team as a whole and brings a wealth of retirement plan, customer relations and management experience to her role at NWPS. Johndrow holds a B.S. in Business Administration from University of Washington and is FINRA licensed. About NWPS NWPS was founded in 1994 to provide high-quality service to retirement plan sponsors and advisors. Specifically, we provide comprehensive retirement plan administration, recordkeeping, compliance and participant services. We also provide consulting, employee communication and actuarial services to the sponsors of retirement, health and welfare, and financial security programs. For
Chief Marketing Officer at DALBAR Inc, Cory Clark, writing in the April/May edition of PLANSPONSOR magazine postulates that an asset-based fee construct (AKA AUM fee) is good for plan participants, incentivizes service providers and fuels plan success.