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Privacy Policy

NWPS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.


NWPS Privacy Policy applies to all employees. This program helps us ensure that personal information is handled properly. The Privacy Policy governs personal information collected by NWPS directly from participants as well as information provided to us as a data processor for our clients, the plan sponsor. The policy covers the protection of information collected online as well as offline.


What kind of personal information does NWPS collect?


  • Information from administrative forms and other transactional forms we receive from the plan sponsor and/or participant;
  • Information provided to us through the website;
  • Information from third parties on behalf of the plan, such as the payroll vendor.


How does NWPS safeguard the personal information that NWPS collects?


NWPS maintains physical, electronic, and procedural safeguards designed to protect your personal data from unauthorized access or intrusion. NWPS limits access to the personal data only to those employees who need such access in connection with providing services to the plan and the participant. Some of these measures may include encryption, physical access security, user access security measures or other technologies and tools which NWPS believes may enhance the security of its systems and facilities. However, NWPS has no responsibility or liability for the security of information you provide to NWPS transmitted unsecure via the Internet.

NWPS employees and contractors receive annual training regarding NWPS’ privacy and information security policies and procedures. NWPS understands that protecting consumer privacy is an integral part of protecting our relationship with our clients.


What information does NWPS disclose?


NWPS does not disclose any personal information to anyone, except as: (1) requested by the participant; (2) as required by law (IRS, DOL requirements); (3) as requested by the plan sponsor in support of their regulatory requirements; or (4) as required by the investment advisor that has appropriate credentials and agreements in place with plan sponsor and/or participant.