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From the Desk of the President

It has been 6 months since NWPS officially became part of the Raymond James family of companies, and consistent with our initial messaging, it has been business as usual. NWPS continues to welcome new clients monthly, continues to adhere to our "no solicitation" policy of either plan sponsors or participants and has no plans to introduce Raymond James products or advisors to our clients. We have not changed our service model nor reduced staff. On the contrary, we have increased headcount over the last 6 months. We are also in the midst of an IT transition which will further enhance our cybersecurity capabilities and add more layers of protection for our clients and their participants. More visibly, we have rolled out and (already) enhanced a new retirement readiness tool on the participant website called iJoin. We're getting great feedback from participants. We have found that once a participant goes through the experience, they often return multiple times to review and tweak their retirement strategy —- which is exactly what we like to see. We've also added nearly two dozen short, BrainShark-like videos on everything from The Power of Compounding to The Cost of Waiting. Take a preview here. More enhancements in

NWPS Adds to Its Business Development Team with Industry Professional Mike Cohen AIF

NWPS is pleased to announce the appointment of Mike Cohen as Director of Advisor Relations. Mr. Cohen comes to NWPS with over 15 years of retirement industry experience having held senior positions with Charles Schwab Trust Bank, The Standard and TRI-AD. In this newly created role, Mike will focus on managing NWPS’ strategic relationships including with leading wirehouses, independents, RIAs, money managers and custodians. “Mike’s extensive experience working with retirement plan professionals and home office leaders makes him uniquely qualified to serve as a resource for our business partners and their clients,” remarked Tim Wulfekuhle, President & CEO of NWPS. “He is an authentic, seasoned relationship manger and we are thrilled to welcome Mike to our team.” Mike received his bachelor’s degree from the University of Colorado. He holds the FINRA Series 7 and 63 licenses and is an Accredited Investment Fiduciary with Fi360.

NWPS Hires Shanley Johndrow as Vice President of Client Services

July 13, 2020 - SEATTLE, WA. (BUSINESS WIRE)—NWPS announced today that Shanley Johndrow has been hired as Vice President of Client Services for the Mill Creek, WA office. Johndrow will be responsible for developing and leading a team of dedicated retirement plan professionals who work directly with plan sponsors, advisors and attorneys to provide high touch, consultative, reliable service. Johndrow joins NWPS with more than 30 years of retirement plan experience with Standard Retirement Services and predecessor companies. Most recently Johndrow served as AVP, Plan Services for The Standard. “I am excited to welcome Shanley to the team,” said Tim Wulfekuhle, President and CEO of NWPS. “She adds leadership depth to our Mill Creek Office and management team as a whole and brings a wealth of retirement plan, customer relations and management experience to her role at NWPS. Johndrow holds a B.S. in Business Administration from University of Washington and is FINRA licensed.   About NWPS NWPS was founded in 1994 to provide high-quality service to retirement plan sponsors and advisors. Specifically, we provide comprehensive retirement plan administration, recordkeeping, compliance and participant services. We also provide consulting, employee communication and actuarial services to the sponsors of retirement, health and welfare, and financial security programs. For

NWPS COVID-19 Update

First and foremost, our thoughts and prayers are with the individuals and families most affected by the COVID-19 outbreak, and our profound gratitude goes out to the medical first responders and the every-day, hard-working Americans who are delivering our food, stocking the shelves and manning the gas stations. At NWPS, we take our responsibilities to our clients, plan participants, and staff very seriously. During this COVID-19 pandemic, our top priority is keeping everyone on our team healthy so they can continue to perform their jobs while doing our civic duty to help slow the pace of infection. With that in mind, we have implemented a plan that ensures, from your perspective and the perspective of your plan participants, it will be business as usual, and we are committed to keeping the quality of our services and our responsiveness at the level you expect from us. Rest assured that contributions are being processed, phones are being answered and distribution checks are being sent. Because of our careful planning, we are confident we have the infrastructure and processes in place to be successful. We will keep you posted as new events develop, but in the meantime, don’t hesitate to reach out to us if